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Advanced Clustering's Support Philosophy


If you ever need assistance or help with any Advanced Clustering product, you can take advantage of our free Lifetime technical support.

Our support policy is like no other and our knowledgeable team treats our customers how we expect to be treated when calling other vendors for support. Our support team has NO required quotas or performance metrics to measure. Their only job is to ensure that your question or problem is resolved quickly and efficiently.

Contact our support team online or call our toll-free number to talk with a trained staff member who can help you quickly. All support issues are logged into our ticketing system so that no issue or problem is unresolved. We also offer valuable resources and information in the support section of our website. Create a new ticket, check our knowledge base, or download the latest versions of our software anytime.

Contact Info

Support by phone

Our technical support department is open 9AM to 5PM CST.  If you have a 24x7 support contract after hours support will be available through our automated system.  Please have your machine's serial number ready when calling.

Toll-free: 866-802-8222 - option 2

Support by email

You can send in support requests via our email trouble ticket system.  Email requests are answered during working hours, if you have an after hours support need, and have a 24x7 contract, please phone your request in.

Create a new support ticket