Home Company News Advanced Clustering Support Now Includes Remote Access

Advanced Clustering Support Now Includes Remote Access E-mail
Wednesday, 20 July 2011 13:53

Remote access support service is now included with the purchase of any cluster or individual system from Advanced Clustering Technologies. In the past, Advanced Clustering provided email and phone support, but logging into remote machines (through firewalls, for example) could be challenging. With Bomgar software, which allows point-and-click access, Advanced Clustering's technicians can share customer screens and conveniently provide hands-on tech support remotely. Advanced Clustering chose Bomgar software because it is Mac/Windows/Linux compatible and government security approved. For more information, contact:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


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