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1 Creating a floppy disk from a disk image
2 Enable serial console support
3 Get remote assistance using BootImage
4 Make a bootable CD of our bootimage environment
5 VIDEO: Unpacking your cluster
6 VIDEO: Unpacking your Flexible Storage System
Contact Info

Support by phone

Our technical support department is open 9AM to 5PM CST.  If you have a 24x7 support contract after hours support will be available through our automated system.  Please have your machine's serial number ready when calling.

Toll-free: 866-802-8222 - option 2

Support by email

You can send in support requests via our email trouble ticket system.  Email requests are answered during working hours, if you have an after hours support need, and have a 24x7 contract, please phone your request in.

Create a new support ticket