Home Support Knowledgebase FAQ What is the password to my system / devices?

What is the password to my system / devices? Print E-mail

Advanced Clustering ships many different components when a complete cluster is ordered. Below you will find the most common devices and their passwords. If your device isn't listed check the manuals that came with it, otherwise submit a support ticket and we will respond with the password.

Device Username Password
All compute nodes, workstations, or servers root cluster
Cyclades console servers root tslinux
APC masterswitch power control devices apc apc
Highpoint RAID management tool RAID hpt
Promise VTRACK storage box administrator password
SMC ethernet swtiches admin admin
Last Updated on Monday, 07 July 2008 16:21
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Our technical support department is open 9AM to 5PM CST.  If you have a 24x7 support contract after hours support will be available through our automated system.  Please have your machine's serial number ready when calling.

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Support by email

You can send in support requests via our email trouble ticket system.  Email requests are answered during working hours, if you have an after hours support need, and have a 24x7 contract, please phone your request in.

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