Home Support Knowledgebase FAQ I'm getting a message about a kernel panic, what is that?

I'm getting a message about a kernel panic, what is that? Print E-mail

What is a kernel panic?

A message displayed by the Linux kernel upon detecting an internal system error from which it cannot recover. Kernel panics are often software errors, but many times can an indicator of hardware issues.
Common types of kernel panics

The two most common types of kernel panics are:

Kernel panic: VFS: Unable to mount root fs on...

This message can be caused by a number of issues:

  • The wrong root file system was specified in the GRUB configuration (look at the root= argument)
  • A bad hard disk or corrupt partition table
  • The kernel module for your storage device is not loaded or failed to load

Another common error is from a Machine Check Exception, these are almost always due to bad or failing hardware, check the seperate knowledge base article on MCE events.

Other kernel panics

If the panic you see is not the same as those listed above, copy down as much of the text as possible and submit a support ticket so that we can help you further.

Last Updated on Monday, 07 July 2008 16:24
 
Contact Info

Support by phone

Our technical support department is open 9AM to 5PM CST.  If you have a 24x7 support contract after hours support will be available through our automated system.  Please have your machine's serial number ready when calling.

Toll-free: 866-802-8222 - option 2

Support by email

You can send in support requests via our email trouble ticket system.  Email requests are answered during working hours, if you have an after hours support need, and have a 24x7 contract, please phone your request in.

Create a new support ticket